Public offer on the conclusion of a contract for the retail sale of goods by means of a remote method of selling goods

Date of placement: January 30, 2023

This document is a proposal (hereinafter referred to as the Offer) of an individual entrepreneur Utushkina Valeria Vladimirovna (TIN 691108735888, OGRNIP 316774600380290, address: residential complex “Dubrovka” – Moscow, Sosenskoye settlement, Sosenki settlement, ul. Sosnovaya, 1B, office 7) (hereinafter referred to as the Seller), addressed to any person who has expressed an intention to purchase goods by means of a remote method of selling goods (hereinafter referred to as the Buyer) and conclude a contract for the retail sale of goods (hereinafter referred to as the Contract) in an online store located in the Internet information and telecommunications network at: https://lerubrand.com .

In case of acceptance of this Offer, the above Contract is considered concluded on the terms specified therein.

The text of the document set out below contains all the main terms of the contract of retail sale of goods purchased through the remote method of sale.

This document is a public offer for the conclusion of the above Contract (in accordance with paragraph 2 of Article 437 of the Civil Code of the Russian Federation), the acceptance of the terms (acceptance) of which is the commission of actions provided for in this Contract (Article 438 of the Civil Code of the Russian Federation).

The buyer is obliged to fully familiarize himself with the terms of this document.

Placing Orders in the Seller’s online store at: https://lerubrand.com The Buyer agrees to the following conditions set out below:

  1. Terms and definitions

 

1.1.

The seller is an individual entrepreneur Utushkina Valeria Vladimirovna (TIN 691108735888, OGRNIP 316774600380290, address: residential complex “Dubrovka” – Moscow, Sosenskoye settlement, Sosenki settlement, Sosnovaya str., 1B, office 7).

The Seller sells Goods remotely, including using the Internet information and telecommunications network, through an online store at: https://lerubrand.com .

1.2. User – an individual using the services of the Online Store Website.

1.3. The Buyer is a citizen who has the intention to order or purchase or who orders, purchases or uses goods exclusively for personal, family, household and other needs not related to the implementation of entrepreneurial activity.

1.4. The remote method of selling Goods is the sale of Goods under a retail sale agreement concluded on the basis of familiarization of the Buyer with the description of the Goods offered by the Seller contained in the Online store. 

1.5. Online store – a resource in the information and telecommunication network “Internet”, owned by the Seller, located at: https://lerubrand.com , where the Goods offered by the Seller for purchase are presented, as well as information necessary when making a purchase, including: price, methods and conditions of payment and delivery, addresses for pickup of Goods.

1.6. The website of the Online store is a set of logically interconnected web pages containing data on Goods and conditions of their purchase, located in the information and telecommunications network “Internet” at: https://lerubrand.com .

1.7. Personal Account – User’s personal space/The Customer, the personalized interface of the Website of the Online store with a set of tools for using the services of this information resource.

1.8. Product – products, information about which is posted on the Website of the Online store, and offered for sale to Customers.

1.9. Services – services provided by the Seller to the Buyer and rendered for the purpose of fulfilling the terms of the contract of retail sale of Goods (for example, services for the delivery of Goods to the Buyer, informing the Buyer about the process of execution of the contract, etc.).

  1. General provisions

2.1.

In its activities, the Seller is guided by the provisions of the Civil Code of the Russian Federation, the Law of the Russian Federation of 07.02.1992 No. 2300-1 “On Consumer Rights Protection”, the Decree of the Government of the Russian Federation of 31.12.2020. No. 2463 “On Approval of the Rules for the Sale of Goods under a Retail Sale Agreement, a List of Durable Goods that are Not Subject to the Consumer’s Requirement to Provide him with goods having the Same Basic Consumer Properties for the Period of Repair or Replacement of Such Goods, and a list of Non-food products of Proper quality that are not subject to exchange, as well as on amendments to certain acts of the Government of the Russian Federation” (hereinafter referred to as the Rules for the Sale of Goods) and other regulatory legal acts of the Russian Federation.

2.2. This Public Offer may be changed by the Seller without any special notice to the Buyer/User. The new version of the Offer comes into force from the moment it is posted on the Website of the Online Store and does not apply to legal relations between the Buyer and the Online Store that arose before the new version of the Offer came into force, unless otherwise provided by the new version of the Offer.

2.3. The Buyer and the Seller guarantee to each other that they have the necessary legal and legal capacity, as well as all the rights and powers necessary and sufficient to conclude a retail sale agreement.

2.4. All text information and graphic images posted on the Website of the Online Store are the property of the Seller.

2.5. The Seller provides the Buyer with the opportunity to familiarize himself with this Offer by posting it on the Website of the Online store.

2.6. The Seller also informs the Buyer about himself by posting it on the Website of the Online store.

2.7. The Seller sells Goods through an online store located in the information and telecommunication network “Internet” at the address: https://lerubrand.com .

  1. The order of registration in the online store

3.1.

With the remote method of selling the goods, the Seller is obliged to conclude a retail sale agreement with any person who has expressed an intention to purchase the goods on the terms of this Offer.

3.2. Only Users registered on the Website of the Online Store can place an order through the Online Store.

3.3. Any User has the right to register on the Website of the Online Store only 1 (one) time, i.e. the Buyer can have only one Personal Account linked to one mobile phone number and one email address.

3.4. The user who has registered on the Website of the Online store gets access to the Personal Account by authorization by phone number and email address.

To register, the User undertakes to provide information about himself on the issues proposed in the registration form and to keep this information up to date. If the User provides incorrect information or the Seller has reason to believe that the information provided by the User is incomplete or unreliable, the Seller has the right, at its discretion, to block or delete the User’s account and refuse the User to use its services (or their individual functions). 

3.5. The personal data provided by the User, contained in the User account, is stored and processed by the Seller in accordance with the legislation of the Russian Federation.

3.6. The User is solely responsible for the security (resistance to guessing) of the means chosen by him to access the account, and also independently ensures their confidentiality. The User is solely responsible for all actions (as well as their consequences) within or using the services of the Online Store Website under the User’s account, including cases of voluntary transfer of data by the User to access his account to third parties. At the same time, all actions within or using the services of the Online Store Website under the User account are considered to be performed by the User himself, except in cases when the User has notified the Seller of unauthorized access to the services of the Online Store Website using the User account.

  1. Order processing procedure

4.1.

The Seller’s obligations to transfer the Goods and other obligations related to the transfer of the Goods arise from the moment the Seller receives the Buyer’s message about the intention to conclude a retail sale agreement.

A written notice of the Buyer’s intention to purchase the Goods is issued by the Buyer in the Personal Account of the Online store.

4.2. The retail sale agreement is considered concluded from the moment the Seller issues the Buyer a cash receipt or other document confirming payment for the Goods, or from the moment the Seller receives the Buyer’s notification of the intention to conclude a retail sale agreement.

In the case of a remote method of selling goods using the Internet information and telecommunications network, the Seller provides the Buyer with confirmation of the conclusion of a retail sale agreement on the terms of this Offer after the Seller receives the Buyer’s message about the intention to conclude a retail sale agreement.

The specified confirmation contains the order number or other method of order identification, which allows the Buyer to obtain information about the concluded retail sale agreement and its terms.

4.3. The order formation period is from 1 (one) to 3 (three) business days after the Seller receives full payment of the cost of the Goods from the Buyer.

The order assembly period can be extended by the Seller during the start of a new collection, sale or on pre-holidays/holidays. After transferring the order to the transport company for its delivery to the Buyer, the Seller sends a tracking number to the Buyer’s email address, which was specified when forming the order, to track the delivery of the Goods.

4.4. All information about the order, about the status of the Order is reflected in the Buyer’s Personal Account. 

4.5. The Seller introduces the Buyer to the purchased Goods before its transfer to the Buyer.

The Seller provides the Buyer with complete and reliable information characterizing the Goods offered for sale by posting it on the Website of the Online store.

The accompanying photos are illustrations of the Product and may differ from the actual appearance of the Product. The quality, settings and features of the User’s computer screen may distort the color scheme of the presented Product. The product may have minor differences from the image presented in the catalog of the online store in color, shape, size or other parameters.

4.6. If the Seller does not have the Goods ordered by the Buyer, the Seller contacts the Buyer by phone in accordance with the data provided by the Buyer when registering in the Personal Account or when placing an order. If for some reason the Seller could not reach the Buyer, the Seller has the right to exclude the specified Product from the Buyer’s order. In this case, the Seller sends a message to the Buyer with a request to call the Seller back. In this case, the Buyer has the right to refuse the order in whole or in part. In case of advance payment by the Buyer of the cost of the order (in case of full or partial cancellation of the order), the Buyer is refunded the cost of the Goods that the Buyer refused, in the way that the Goods were paid for.

4.7. The goods presented in the Online store in cases stipulated by the legislation of the Russian Federation have all the necessary certificates and fully comply with the norms and requirements of the legislation of the Russian Federation. 

4.8. The availability of Goods presented in the catalog of the Online store is determined by the individual status of the Goods displayed on the page of this Product in the Online store.

4.9. The sale of Goods in the Online store is carried out in real time (around the clock) and implies a change in price and its availability without prior notice. In this regard, the Goods are reserved for the Buyer only after the latter receives a message about the full cost of the order.

4.10. The Seller is not responsible for the accuracy and correctness of the information provided by the User/By the buyer when registering on the Website of the Online store and when placing an order. To place an order, the Buyer must provide valid information necessary for the Seller to fulfill the order. The Buyer is responsible for the validity and/or relevance of the data provided by the Buyer, as well as for incorrect information provided by the Buyer.

  1. Delivery and receipt of Goods

5.1.

Delivery of the Goods to the Buyer is carried out after full prepayment of its cost on the Website of the Online store.

5.2. The obligation to transfer the Goods arises from the Seller from the moment of completion of the order processing procedure.

If technically possible, when placing an order, the Buyer is given the opportunity to receive a newsletter from the Seller about the status of the order.

5.3. The delivery period and the cost of Goods delivery services are indicated on the Website of the Online store.

5.4. The delivery period begins to be calculated from the first working day after the receipt of the message to the Buyer with the track number of the shipment.

5.5. After placing an order, the Buyer is provided with information:

– about the order number and the date of delivery of the Goods.

5.6. The order is sent to the Buyer by courier/transport company.

All shipping costs are borne by the Buyer.

The cost of delivery is calculated individually based on the tariffs of transport companies.

The territory of delivery of Goods presented in the catalog of the Online store and sold by the Seller is not limited to the borders of the Russian Federation. 

5.7. The delivered goods are transferred to the Buyer at the address indicated by him (at the pick-up point of the transport company / pick-up point), and in the absence of the Buyer – to any person who has provided information about the order number, or other (including electronic) confirmation of the conclusion of the retail purchase agreement or order execution, unless otherwise provided by the legislation of the Russian Federation Federation or a retail sale agreement.

If the delivery of the Goods was made within the terms established by the retail sale agreement, but the goods were not transferred to the Buyer through his fault, the subsequent delivery is made within the new terms agreed with the Seller.

5.8. Upon receipt of the Goods, the Buyer is obliged to inspect the Goods and check it for compliance with the completed order, including for the presence of defects.

The risk of accidental loss or accidental damage to the Goods passes to the Buyer from the moment the Goods are handed over to him and the Recipient signs the documents confirming receipt of the Goods.

 

  1. Payment of the cost of the Goods

6.1.

The price of the Goods is indicated in rubles of the Russian Federation.

6.2. Payment for the Goods is made using bank cards under the following conditions:

– full advance payment of the cost of the Goods on the Website of the Online store.

6.3. After making payment for the cost of the Goods, the Seller sends the Buyer an electronic receipt to the e-mail address specified by the Buyer in the Personal Account or when forming the order.

6.4. The Buyer has the right to refuse the Goods at any time before its transfer, and after the transfer of the Goods – within seven days.

If the information about the procedure and terms of return of the Goods of proper quality was not provided in writing at the time of delivery of the goods, the Buyer has the right to refuse the goods within three months from the date of transfer of the goods.

The return of goods of proper quality is possible if its presentation, consumer properties, seals, factory labels, as well as a document confirming the fact and conditions of purchase of the specified goods are preserved. The Buyer’s lack of a document confirming the fact and conditions of the purchase of the goods does not deprive him of the opportunity to refer to other evidence of the purchase of the goods from this seller.

The Buyer does not have the right to refuse a product of proper quality having individually defined properties if the specified product can be used exclusively by the Buyer acquiring it.

The Buyer does not have the right to refuse a product of proper quality having individually defined properties if the specified product can be used exclusively by the Buyer acquiring it.

If the Buyer refuses the goods, the Seller must return to him the amount of money paid by the Buyer under the contract, with the exception of the Seller’s expenses for the delivery of the returned goods from the Buyer, no later than ten days from the date of the Buyer’s submission of the relevant claim.

6.5. According to the Decree of the Government of the Russian Federation No. 2463 of December 31, 2020, the following non-food products of proper quality are not subject to exchange:

– sewing and knitted products (sewing and knitted underwear products, hosiery products).

6.6. In order to return the Goods, the Buyer must send this request to the Seller in any of the following ways, while specifying the order number in the request:

– in your Personal account;

– by e-mail address: info@lerubrand.com;

– call: +7 (936) 257-36-29. within 7 days after receiving the goods from the online store, informing the order number.

To return the Goods, the Buyer must also fill out a return form, all fields in which are mandatory.

To send the Goods to the Seller, the Goods should be packed using branded packaging and a completed return form should be attached. After that, this Product must be sent by any transport company by courier to the door (except JSC “Russian Post”) at the Buyer’s expense to the following address: 108802, Moscow, vn.ter.g. Settlement Sosenskoye, Sosenki village, Sosnovaya str., 1B, room 1109, in the name of Salimova Alina Borisovna (contact phone: +7 (936) 257-36-29).

After sending the Goods, the Buyer must send the following information to the Seller:

– order number;

– track number and name of the transport company through which the shipment was sent.

The above information can be sent to the seller in the following way:

– in your Personal account;

– by email address: info@lerubrand.com.

6.7. After the refund is approved, the Seller transfers the funds to the card or bank account of the Buyer from which the order was paid.

In case of failures during the payment, the Seller can contact the Buyer to clarify the account details for transferring funds.

The refund depends on the processing speed of the transaction by the Buyer’s bank and can reach 30 (thirty) banking days.

6.8. All costs of returning the Goods, as well as customs and other additional charges (for international shipments) are paid by the Buyer according to the tariffs of transport companies /courier services and the amount of customs duties of the host country.

  1. Responsibility of the parties and dispute resolution

7.1.

For non-fulfillment or improper fulfillment of their obligations under the retail sale agreement, the parties bear responsibility provided for by the legislation of the Russian Federation.

7.2. The Seller is not responsible for the delivery of the order if the Buyer specified incorrect data.

7.3. The Seller is not responsible if the Buyer’s expectations about the consumer properties of the Goods were not justified.

7.4. When placing an order, the Buyer is responsible for the accuracy of the information provided about himself, and also confirms that he has read and agrees with the terms of this Offer.

7.5. If necessary, the Buyer may send the Seller a claim or an appeal in writing in the following way:

– by e-mail address: info@lerubrand.com;

– via the feedback form located at: https://lerubrand.com/offer

7.6. Advising Buyers about the Goods, their availability, delivery methods, and other issues is carried out by the Seller at the following phone number: +7 (936) 257-36-29.

7.7. Documents substantiating the claims made by the Buyer may be attached to the claim.

7.8. The Seller reviews the Buyer’s claim and notifies him of the results of its consideration within the time limits established by the legislation of the Russian Federation.

7.9. Consumer rights are protected by the court.

  1. Personal data and their processing

 

8.1.

The Seller ensures the processing of the Buyer’s personal data in accordance with the requirements of the legislation of the Russian Federation.

8.2. In order to fulfill the terms of the retail sale agreement, the Buyer provides the Seller with the necessary information and consents to the processing of his personal data in accordance with the Federal Law of the Russian Federation No. 152-FZ of July 27, 2006 “On Personal Data”.

8.3. The processing of personal data is carried out by the Seller in order to fulfill its obligations under the retail sale agreement, provide the Buyer with information about the Product, send information and advertising messages to the Buyer.

8.4. The processing of the Buyer’s personal data is carried out by the Seller using information databases located on the territory of the Russian Federation.

Final provisions

 

9.1. The Buyer agrees to receive newsletters and promotional materials from the Seller at his e-mail address and/or by his phone number. This consent may be revoked by the Buyer at any time.

9.2. The online store and the services provided may be temporarily partially or completely unavailable due to preventive or other work, or for any other technical reasons with or without prior notice to Users. 

9.3. In everything else that is not provided for in this Offer, the parties are guided by the legislation of the Russian Federation. 

9.4. This Offer comes into force from the moment it is posted on the Website of the Seller’s Online store in the information and telecommunications network “Internet” and is valid until its withdrawal or modification.

9.5. The Seller has the right to unilaterally change the terms of this Offer. The new version of the Offer comes into force from the date of posting on the Website of the Seller’s Online store in the information and telecommunications network “Internet”, unless otherwise provided in the corresponding version of the Offer.

  1. Information about the Seller

 

10.1.

The seller is:

Individual entrepreneur Utushkina Valeria Vladimirovna

TIN 691108735888

OGRNIP 316774600380290

Information on state registration and the name of the registering authority: ……………..

Location (address): ……………..

R/S: 40802810202870002973

in ALFA-BANK JSC
TO/from: 30101810200000000593
BIC: 044525593

Phone: 8(903)525-57-29

Email address: info@lerubrand.com

The address of the website in the information and telecommunication network “Internet”: https://lerubrand.com .